Terms & Conditions for Online Appointment Booking
By booking an appointment through this website, you ("Patient" or "User") agree to comply with the following terms and conditions. Please read them carefully before proceeding.
1. Appointment Booking & Confirmation
- Appointments are subject to availability.
- You will receive a confirmation via email/SMS upon successful booking.
- Cancellation/Rescheduling:
- Minimum 24 hours’ notice required for cancellations/rescheduling.
- Late cancellations (<24 hours) may incur a fee of up to 100% of the consultation cost.
- Repeated no-shows may result in blacklisting from future bookings.
2. Consultations & Payments
- Payment:
- Online consultations require full/partial payment in advance (as specified).
- Clinic visits may require a booking deposit (refundable if canceled per policy).
- Refunds:
- Refunds processed within 7–10 business days (if applicable).
- No refunds for missed appointments without prior notice.
3. Medical Disclaimer
- Ayurvedic treatments are complementary and not a substitute for emergency medical care.
- Dr. Prachi Gupta does not guarantee specific outcomes—results vary by individual.
- Patients must disclose full medical history, allergies, and ongoing medications before treatment.
4. Privacy & Data Security
- Personal/health data is confidential and stored securely per HIPAA/GDPR compliance.
- Patient records are used only for treatment purposes unless consent is given.
5. Intellectual Property
- All website content (text, images, videos) is copyrighted to drprachigupta.com.
- Unauthorized use/reproduction is prohibited.
6. Limitation of Liability
- The clinic is not liable for:
- Self-administered treatments without professional guidance.
- Delays/cancellations due to technical issues or unforeseen circumstances.
7. Governing Law
- These terms are governed by the laws of India.
- Disputes will be resolved via mediation or local courts.
8. Changes to Terms
- The clinic reserves the right to modify these terms without prior notice.
By ticking the checkbox, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.